Kylie Jenner, whose popular line of lip products have been selling out like crazy, just hit her first business snag when she sent out defective brushes with her new collection of lip glosses. According to fans who bought the product, which was released earlier this month, the applicator that were frayed and unusable the moment they came out of the box.
The biggest criticism perhaps came from Jeffree Star, a makeup pro with a cult following who has a cosmetics line of his own that offers similar lip stains similar to those found in Jenner’s brand. Star shared a photo of the lip glosses he received from Kylie Cosmetics and complained about the lack of quality control.
Though Jenner briefly addressed the issue on Snapchat days before the Star’s public complaint and told fans that a new wand would be coming out in the next launch, she did not mention anything about rectifying the situation with old customer.
Star also tweeted about this, writing:
I’ve seen on her personal Snapchat, that she kinda addressed this issue and said the wand would be better next time… do I get a refund?